The LandQwest Property Management Team is growing! Be a part of an exciting and expanding division as Property Manager for the Southwest Florida market. This “Qwester” will implement programs that assure well-managed commercial buildings, emphasizing positive responses to its tenants, and in conjunction with Owner goals. The primary goal is to be readily available for the property(s) 24/7 and to manage/delegate staff and contractors.
He/she will serve as the “face of LandQwest” to manage daily property operations (accounting, tenant relations, maintenance/repairs, janitorial, landscaping…). A portion of your time (average one day per week) will be spent in the field to ensure that property improvements and contracted services are being upheld.
- Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner, and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolutions.
- Vendor coordination, maintaining strong relationships with local vendors across the commercial sector and ensuring there is 24-hour emergency property coverage.
- Conduct periodic inspections of the property and tenant spaces to ensure compliance with leases and superior maintenance.
- Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
- Assist with administering tenant occupancy, including providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, and maintenance requests.
- Become proficient with the Yardi and other property management software programs. Coordinate entry of all property information into the software program and establish reporting protocols for maintenance requests, preventative maintenance, vendor, and tenant Certificates of Insurance.
- Monitor all critical dates and reporting within Yardi and other systems.
- Contractor coordination for renovations and construction.
- Obtain estimates/bids for property repairs, as needed. Generate and track work orders, approvals, and distribution.
- Coordinate the production and ordering of signage and other methods of identification (tenant and owner-related).
- Assist the team with establishment of the Standard Operating Produces Manual.
- Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs).
- Filing, mileage and expense reports, copying/scanning, etc.
- Prepare accurate monthly reports and annual financials, including but not limited to variance reporting, inspection reports, etc.
- Sort, code and ensure accuracy and compliance with contracts of all property-related invoices.
- Detailed verification of all invoice amounts and information with approved work orders.
- Assist corporate accounting with questions related to the property and resolution of vendor issues.
- Utility bill-backs to tenants.
- Process default letters and assist with collections.
- Investigate cost reduction opportunities.
- Prepare and implement annual property budgets, including capital expenditure budgets – review/monitor throughout the year.
- 3-5 Years Property Management experience.
- Intermediate proficiency in Microsoft Word and Excel required.
If you’re ready to be part of an expanding division at an innovative commercial real estate firm, then it’s time to join the Qwest!
*Standard hours are 8:00am to 5:00pm, Monday through Friday, with a one-hour lunch break. In addition, he/she must remain on-call, as emergency response contact, and immediately coordinate property issues as they arise.